Punjab has taken a major leap toward digital governance with the launch of Pakistan’s first mobile-based e-registration system for births, deaths, marriages, and divorces. The new system allows citizens to register vital life events from their homes, eliminating the long-standing need to visit government offices.
The mobile application, CRMS, has been developed in partnership with the National Database and Registration Authority (NADRA) and is designed to bring convenience, accuracy, and transparency to civil record management across the province.
Key Highlights
-
Punjab launches Pakistan’s first-ever digital registration system
-
App name: CRMS — Civil Registration Management System
-
Citizens can register births, deaths, marriages, and divorces online
-
Data is directly integrated with NADRA for automatic updates
-
Service available across Punjab, including remote areas
-
Mobile teams and Lady Health Workers to support the next phase
-
Initiative reduces paperwork, delays, and office visits
Digital Registration Becomes a Reality in Punjab
The digital service was officially launched by Punjab’s Local Government Minister Zeeshan Rafiq, alongside senior representatives from the Local Government Department and NADRA, including:
-
Shakeel Ahmed – Secretary Local Government
-
Syed Abdul Salam – COO NADRA
-
Fizza Shahid – DG NADRA Punjab
During the launch, officials emphasized that the initiative represents a major step toward modern governance, offering easy access to essential registration services.
Also Read: RDA Approves Rs9 Billion Plan to Upgrade Murree Road With New Service Lanes and Major Overhaul
Register Key Life Events From Home
With the CRMS mobile app, citizens can now submit online applications for:
-
Birth certificates
-
Death certificates
-
Marriage registration
-
Divorce registration
The platform ensures that all data is instantly uploaded to NADRA, making the process faster, more secure, and free from manual errors. Users will also be able to download official certificates directly through the app.
Access for Remote Areas Through Mobile Registration Teams
The government confirmed that the digital service is being rolled out across Punjab, including far-flung locations.
To expand accessibility:
-
Mobile registration vans will be deployed
-
Lady Health Workers will be digitally linked to the system
-
Rural communities will receive on-ground support for registrations
This ensures that even citizens without smartphones or stable internet access are not left behind.
Next Phase of the Digital System
In upcoming updates, the CRMS app will also include:
-
Birth and death notification tools
-
Streamlined verification features
-
Additional data integration for faster approvals
Officials say these enhancements will further reduce processing time and improve the reliability of Punjab’s civil records.
Government’s Vision for Digital Convenience
Secretary Local Government Shakeel Ahmed noted that this initiative removes the need for citizens to visit union councils or government counters for routine registrations — dramatically cutting delays, queues, and administrative burden.
He added that the government’s goal is to bring essential services directly to the people, ensuring transparency and efficiency in all civil record processes.
Final Outlook
Punjab’s new CRMS mobile app represents a transformative step in digitizing public services. By enabling online registration for vital life events, integrating NADRA’s database, and improving access for remote communities, the government is moving toward a more modern, citizen-friendly governance model.
This groundbreaking system is expected to:
-
Improve service delivery
-
Reduce bureaucratic hurdles
-
Strengthen digital documentation systems
-
Enhance convenience for millions of residents
